Meredith - 2008 Toyota Prius
MAG auto is a great family-run business with great prices and no hidden fees or other last-minute tack on prices. I went to take a look at two Prius they had, one at their Poughkeepsie lot, one on their Newburgh lot. It was a hands-off, no pressure day, thanks to these nice people! We got to take both cars for a test drive on our own, which helps when trying to concentrate on evaluating a used car. Mercedes, the owner's daughter, helped us at the Newburgh lot. She's new and learning the business but very friendly! She helped navigate the deal with her father (the owner) over the phone. They had the car detailed and inspected within a couple hours and we were ready to drive home. I did end up finding a few things that needed to be fixed on the car when I got it home (minor things - taillight, air filters) which I got fixed by my own mechanic. MAG refunded 75% of the bill (we live an hour south and the labor was higher) and sent the check right away. They also got us our registration within a week and sent us a DMV refund check for a portion of the cost. MAG wants to make you happy, not take you for a ride! Thanks to Mercedes and the rest of the family!
